Terms of Service

Last updated: January 2026

1. Introduction

Welcome to Imperial Dermal. These Terms of Service ("Terms") govern your access to and use of our website, platform, and services.

Imperial Dermal is operated by Imperial Dermal Solutions Ltd, a company registered in England and Wales. We supply cosmetic, skincare, and aesthetic products to individuals and businesses across the UK. Some products are available to all customers, while others are restricted to verified professional or business accounts only.

Important: We do not sell prescription medicines, pharmaceutical products, or controlled substances. All products are cosmetic, skincare, devices, or professional-use consumables.

By accessing or using our platform, you agree to be bound by these Terms together with our Privacy Policy and any other policies referenced herein. If you do not agree, please do not use our services.

2. Eligibility & Product Access

Our platform is available to both individual consumers and professional or business customers.

To use our services, you must:

Be at least 18 years of age
Be legally entitled to purchase and receive goods within the United Kingdom
Provide accurate and complete registration information

Certain products or categories are restricted to professional, clinic, or business customers only. Access to these products may require additional verification, declarations, or documentation. Products intended for professional use will be clearly marked on the relevant product or category page.

We reserve the right to cancel or refuse orders where eligibility requirements are not met.

3. Account Registration

You may be required to create an account to access certain features or products.

You are responsible for:

Providing accurate, complete, and up-to-date information
Maintaining the confidentiality of your account credentials
All activities carried out under your account

You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts at our discretion.

4. Professional Verification

For certain products, we may require confirmation that the purchaser is a business, clinic, or trained professional operating in the aesthetics, beauty, or wellness sector.

Verification may include:

Business registration details
Professional liability insurance confirmation
Training certifications or qualifications
Other reasonable evidence of professional status

We do not provide medical or healthcare services. Verification may be refused, suspended, or revoked if information provided is inaccurate, misleading, or misused.

5. Products & Intended Use

Imperial Dermal supplies cosmetic, skincare, and aesthetic products. Our catalogue includes:

Consumer products: Available to all customers for personal use
Professional-use products: Restricted to verified professionals, clinics, or businesses

Product access is determined by category and will be clearly indicated. We do not sell prescription medicines and do not provide medical advice, diagnosis, or treatment.

The selection, use, and compliance with any applicable safety or industry standards remain the sole responsibility of the purchaser.

6. Orders & Payments

An order constitutes an offer to purchase. A binding contract is formed only once we confirm acceptance of your order by email.

Prices exclude VAT unless otherwise stated. VAT will be added at checkout where applicable. Payment must be made in full before dispatch.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where verification requirements are not met.

Delivery terms are set out in our Delivery, Shipping & Collection Policy. We currently only ship to addresses within the United Kingdom.

7. Returns & Refunds

Consumer Customers

Where you purchase as an individual consumer, your statutory rights under UK consumer law apply, including the right to cancel within 14 days, except where exemptions apply (e.g. hygiene-sealed or customised items).

Professional / Business Customers

Orders placed for professional or business use may not be eligible for consumer cancellation rights. Return eligibility will be specified at the point of sale.

For all customers, certain items may be non-returnable for hygiene, safety, or regulatory reasons. Products must be unused, unopened, and in original packaging.

This does not affect your statutory rights in the event of faulty or incorrectly supplied goods.

8. Intellectual Property

All content, trademarks, logos, designs, images, and materials on this website are the intellectual property of Imperial Dermal or its licensors. You must not copy, reproduce, scrape, reverse-engineer, or use our content without prior written permission.

9. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any liability that cannot be excluded under law.

Subject to the above, Imperial Dermal shall not be liable for any indirect, incidental, or consequential loss arising from use of our services. Our total liability shall not exceed the amount paid for the relevant order.

10. Suspension & Termination

We reserve the right to suspend or terminate accounts, restrict access, or revoke professional verification where these Terms are breached, information provided is inaccurate, or products are misused.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at

Last updated: January 2026

1. Introduction

Welcome to Imperial Dermal. These Terms of Service ("Terms") govern your access to and use of our website, platform, and services.

Important: We do not sell prescription medicines, pharmaceutical products, or controlled substances. All products are cosmetic, skincare, devices, or professional-use consumables.

2. Eligibility & Product Access

Our platform is available to both individual consumers and professional or business customers.

To use our services, you must:

Be at least 18 years of age
Be legally entitled to purchase and receive goods within the United Kingdom
Provide accurate and complete registration information

We reserve the right to cancel or refuse orders where eligibility requirements are not met.

3. Account Registration

You may be required to create an account to access certain features or products.

You are responsible for:

Providing accurate, complete, and up-to-date information
Maintaining the confidentiality of your account credentials
All activities carried out under your account

You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts at our discretion.

4. Professional Verification

For certain products, we may require confirmation that the purchaser is a business, clinic, or trained professional operating in the aesthetics, beauty, or wellness sector.

Verification may include:

Business registration details
Professional liability insurance confirmation
Training certifications or qualifications
Other reasonable evidence of professional status

We do not provide medical or healthcare services. Verification may be refused, suspended, or revoked if information provided is inaccurate, misleading, or misused.

5. Products & Intended Use

Imperial Dermal supplies cosmetic, skincare, and aesthetic products. Our catalogue includes:

Consumer products: Available to all customers for personal use
Professional-use products: Restricted to verified professionals, clinics, or businesses

Product access is determined by category and will be clearly indicated. We do not sell prescription medicines and do not provide medical advice, diagnosis, or treatment.

The selection, use, and compliance with any applicable safety or industry standards remain the sole responsibility of the purchaser.

6. Orders & Payments

An order constitutes an offer to purchase. A binding contract is formed only once we confirm acceptance of your order by email.

Prices exclude VAT unless otherwise stated. VAT will be added at checkout where applicable. Payment must be made in full before dispatch.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where verification requirements are not met.

Delivery terms are set out in our Delivery, Shipping & Collection Policy. We currently only ship to addresses within the United Kingdom.

7. Returns & Refunds

Consumer Customers

Professional / Business Customers

Orders placed for professional or business use may not be eligible for consumer cancellation rights. Return eligibility will be specified at the point of sale.

For all customers, certain items may be non-returnable for hygiene, safety, or regulatory reasons. Products must be unused, unopened, and in original packaging.

This does not affect your statutory rights in the event of faulty or incorrectly supplied goods.

8. Intellectual Property

9. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any liability that cannot be excluded under law.

10. Suspension & Termination

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at

Last updated: January 2026

1. Introduction

Welcome to Imperial Dermal. These Terms of Service ("Terms") govern your access to and use of our website, platform, and services.

Important: We do not sell prescription medicines, pharmaceutical products, or controlled substances. All products are cosmetic, skincare, devices, or professional-use consumables.

2. Eligibility & Product Access

Our platform is available to both individual consumers and professional or business customers.

To use our services, you must:

Be at least 18 years of age
Be legally entitled to purchase and receive goods within the United Kingdom
Provide accurate and complete registration information

We reserve the right to cancel or refuse orders where eligibility requirements are not met.

3. Account Registration

You may be required to create an account to access certain features or products.

You are responsible for:

Providing accurate, complete, and up-to-date information
Maintaining the confidentiality of your account credentials
All activities carried out under your account

You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts at our discretion.

4. Professional Verification

For certain products, we may require confirmation that the purchaser is a business, clinic, or trained professional operating in the aesthetics, beauty, or wellness sector.

Verification may include:

Business registration details
Professional liability insurance confirmation
Training certifications or qualifications
Other reasonable evidence of professional status

We do not provide medical or healthcare services. Verification may be refused, suspended, or revoked if information provided is inaccurate, misleading, or misused.

5. Products & Intended Use

Imperial Dermal supplies cosmetic, skincare, and aesthetic products. Our catalogue includes:

Consumer products: Available to all customers for personal use
Professional-use products: Restricted to verified professionals, clinics, or businesses

Product access is determined by category and will be clearly indicated. We do not sell prescription medicines and do not provide medical advice, diagnosis, or treatment.

The selection, use, and compliance with any applicable safety or industry standards remain the sole responsibility of the purchaser.

6. Orders & Payments

An order constitutes an offer to purchase. A binding contract is formed only once we confirm acceptance of your order by email.

Prices exclude VAT unless otherwise stated. VAT will be added at checkout where applicable. Payment must be made in full before dispatch.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where verification requirements are not met.

Delivery terms are set out in our Delivery, Shipping & Collection Policy. We currently only ship to addresses within the United Kingdom.

7. Returns & Refunds

Consumer Customers

Professional / Business Customers

Orders placed for professional or business use may not be eligible for consumer cancellation rights. Return eligibility will be specified at the point of sale.

For all customers, certain items may be non-returnable for hygiene, safety, or regulatory reasons. Products must be unused, unopened, and in original packaging.

This does not affect your statutory rights in the event of faulty or incorrectly supplied goods.

8. Intellectual Property

9. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any liability that cannot be excluded under law.

10. Suspension & Termination

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at