Cookie Policy

Last updated: 14 October 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners. We also use similar technologies such as local storage to store your preferences.

This policy explains what cookies and similar technologies we use, why we use them, and how you can control them.

2. How We Use Cookies

Imperial Dermal uses cookies and similar browser storage technologies (such as local storage and IndexedDB) to provide essential site functionality, remember your preferences, and enable embedded content from third-party services. With your permission, we also use local storage to remember referral campaign details and measure resulting purchases. We also count visits anonymously to improve the site unless you refuse, and with your permission we link that activity to your account.

We rely on your consent as the legal basis for setting non-essential cookies, except anonymous visit statistics, which UK law allows unless you refuse them, in accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). This policy applies to users in the United Kingdom and the European Economic Area.

We do not sell or share personal data for advertising purposes.

3. Cookie Categories

We group cookies and similar technologies into the following categories:

Necessary

Always active

These are essential for the site to function. They cannot be disabled.

TechnologyPurposeDuration
Firebase AuthenticationStores secure session data in browser storage (local storage / IndexedDB) for user authenticationUntil sign-out or browser storage is cleared
imperial-theme-modeRemembers your light/dark theme preferenceUntil changed or browser storage is cleared
imperial-cookie-consentStores your cookie consent preferences6 months
imperial-analytics-refusedRemembers that you refused analytics, so anonymous statistics stay offUntil you accept analytics or browser storage is cleared
Cart dataKeeps your shopping cart contents between visitsUntil the cart is emptied or browser storage is cleared
Recent searchesRemembers up to five searches; use Clear in search to remove themUntil cleared in search or browser storage
Service Worker / Cache StorageBrowser caching mechanism used for performance and offline support (not a cookie)Until cleared
Functional

These enable enhanced functionality and embedded content from third-party services.

TechnologyPurposeDuration
Google Maps embedDisplays an interactive map on the contact page showing our office locationSession (set by Google)
Analytics

PostHog (hosted in the EU, acting only on our behalf) records the pages you visit, product, basket and checkout activity, and errors you encounter. It stores a random identifier in a cookie and local storage named ph_…_posthog for up to one year. Vercel Speed Insights measures page performance without cookies.

Until you make a choice, we use this only for anonymous statistics (such as daily visitors and whether you are a guest, customer or practitioner) to improve the site, as UK law allows without consent. If you accept analytics, we also link your activity to your account (by account number, never your email) so we can see how customers use the site. Choosing Essential only, or turning analytics off in Cookie Settings, stops both and removes the PostHog identifier.

Marketing

When you allow marketing storage and arrive through a referral link, we remember the referral code and campaign details so we can attribute a later purchase. We do not use this information to change prices or product access.

TechnologyPurposeDuration
imperial-referral-attributionAttributes checkout outcomes to a referral campaign30 days

4. Managing Your Preferences

You can change your cookie preferences at any time using the button below or via the "Cookie Settings" link in the footer of every page. Your preferences are saved locally on your device. We do not store your consent preferences on our servers.

You can also control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling necessary cookies may prevent parts of the site from functioning correctly.

5. Third-Party Cookies

When you enable functional cookies, Google Maps embedded content may set its own cookies on your device. These cookies are governed by Google's own privacy and cookie policies. You can review Google's cookie policy at policies.google.com/technologies/cookies.

We do not control third-party cookies and recommend reviewing the privacy policies of these third parties for more information about how they use cookies.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have the right to:

  • Be informed about the cookies we use and their purposes
  • Give or withdraw your consent for non-essential cookies at any time
  • Access information about how your data is processed

For more information about how we handle your personal data, please see our Privacy Policy.

7. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact us at hello@imperialdermal.com.